Dwarka Gems Limited strives to deliver your order accurately, in good condition, and always on time. To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies (FedEx and UPS). We make our best efforts to deliver each item in your order within confirmed shipping date after placing the order. However in some cases like – National Holidays (in your country or in our country), Natural Disasters or Calamities or some unavoidable situations, we may take longer time. In this case, we will inform you on prior basis. All shipments are fully-insured and require a signature confirmation from the recipient. Your order will only be shipped after receipt of the complete payment.
While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability. In this case, we would not charge any additional shipping charges; it will be borne by us.
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuses to take delivery of the package and email us at firstname.lastname@example.org mentioning your order reference number.
To ensure that your order arrives safely, the courier will require a signature from the recipient on delivery. Our customer service may contact you for additional information if required. After your order is shipped, you will obtain a courier tracking number by logging in and checking the Order Info. You can track your shipment online into your My Account Panel on the website.
Free Shipping Policy
As per the current scheme we will provide free shipping on all orders (above $3000).
Enjoy Free Shipping!
”Best on Least”